17 May KUTV’s Shauna Lake Shows the Right Way to Make an Apology
Posted at 00:49h
in Apology, Crisis Communications, Elected Officials, KUTV, Public Apology, Public Figures 0 Comments
One week ago, long-time KUTV evening news anchor, Shauna Lake, was arrested on suspicion of Driving Under the Influence (DUI). Today she issued an on-air apology, one of the best I have ever witnessed in my 30+ years as a communications professional. Here it is: [embed]https://www.facebook.com/2NewsShaunaLake/videos/1314640468584452/[/embed] For any...