The David Politis Company | Customer Service
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Customer Service

12 Apr No Thanks, I Don’t Want the Head PR Job at United Airlines

Posted at 11:04h in 66 RULES for Publicity Success, Crisis Communications, Customer Service, Delta Airlines, Investor Relations, IR, Marketing, PR, Public Relations, Publicity, United Airlines 0 Comments

Three nights ago, mobile phone video surfaced showing a passenger being forcibly removed from his seat on a United Airlines jet. {NOTE: The images shown below are graphic, appalling and disturbing.}   [embed]https://www.youtube.com/watch?v=UaNost5U5BE[/embed]   The cause for the passenger removal? United had overbooked its flight and needed to get four...

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21 Dec DavidPolitis.com “Re”-Launched

Posted at 22:17h in Customer Service, David Politis, David Politis Company, Events, Publicity, Search Engine Optimization, SEO 0 Comments
Nearly two years ago, my time with Xi3 Corporation (and its parent company, ISYS Technologies) was drawing to a close — whether I knew it or not.   It was at that time that I felt impressed to re-examine my career, to consider what I was really good at (and what I was not), and to contemplate what was next — for me. It was a fascinating experience, especially as guided through the process by Steven R. Covey's seminal bestseller: The Seven Habits of Highly Effective People.   It was this reflective experience that eventually led me to my current role as Co-Founder and Chief Marketing Officer of MULTIVOICE, a fun and challenging position I have held since September 2014.   This was not all, however, as my contemplative self-examination also led me to recognize that it was time to look for opportunities to further define and grow my professional brand.  
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29 Sep I’m Honored to be a #RevGenUtah Nominee, But the Timing Kinda Sucks

Posted at 13:14h in Advertising, Branding, Business, Copywriting, Customer Service, Design, Email Marketing, Events, Interactive Marketing, Investor Relations, IR, Marketing, Media Relations, Positioning, PR, Press Conferences, Product Marketing, Public Relations, Publicity, Sales, Search Engine Marketing, Search Engine Optimization, Search Engine Optimizations, SEO, Social Media, The Betty Factor, Unique Selling Proposition, USP, Video Marketing, Web Marketing 0 Comments
revgen-logo

Sometimes, timing can be tricky — especially when it comes to sales and marketing efforts.

Case in point, this concept was drilled home once again approximately 10 days ago when I was notified I had been nominated for a RevGenUtah 2014 award. This new program (a brainchild of Dennis Wood, this time in his role at emerging growth venture capital firm, Mercato Partners) is designed to recognize what Mercato and Dennis describe as the Revenue Generators . . . those who are often seen as

  • Rainmakers,
  • Rockstars,
  • Producers (Sales),
  • Crazy Ones,
  • Misfits, and
  • Trouble Makers (Marketing).

That’s cool, I thought, as I read through the notification email.

And then I got into the details and I realized I might be out of luck, timing-wise, when it came to doing what would likely be necessary to nab one of the Top 10 Revenue Generator slots for 2014. Why?

Well, subsequent emails explained that each nominee will be evaluated through a two-step process of “Peer Selection” and “Social Engagement.” Nominees were then invited to

“. . . tap into your knowledge and social reach to demonstrate Interest, and to Educate and Connect with others.”

Additional helpful hints included

  • joining a LinkedIn Group and starting discussions there,
  • tweeting out using the #DoYouEvenRevGen hashtag, and
  • encouraging members of our social networks to endorse us on the Web.

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11 Aug QUOTE: L.L. Bean on Customer Service

Posted at 11:59h in Customer Service, QUOTES 0 Comments

[caption id="attachment_15624" align="aligncenter" width="626"] Leon Leonwood Bean (L.L. Bean) really knew his stuff. Kudos![/caption] I have been an L.L. Bean fan for a long time, especially their awesome Oxford Cloth button-down shirts for men. Now I have another reason to like this company — its founder: Leon...

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